Today's event was an upgrade from 50Mbps to 100Mbps on our border gateway. That required a new router and programming at four points. The installer had to reprovision the new router through his home office. then get the router talking to his equipment. Then I had to get support to reprovision static IP addresses and finally get a technician to push those down to the border gateway router. Installer had the right address which is also the address of the police station. I informed the Communications officer of our location and we finally connected. Various issues on provisioning and configuration and a job that started at 0800 was finally complete at 1230.
Sure hope this was worth it.